PROENHANCE
THE DEDICATED
LOYALTY ENGINE
OUR API BASED ENGAGEMENT TOOL WILL HELP YOU DRIVE REVENUE AND RETENTION WHILST MAKING YOUR CUSTOMERS FEEL VALUED BY REWARDING LOYALTY
Our ProEnhance product will not only improve customer engagement but also enhance customer experience.
Customers can be rewarded using promotional codes and external third party offers and giveaways when they carry out desired behaviours.
Our technology has been developed with your existing customer facing portfolio in mind and will integrate seamlessly with your current technology solutions, creating further value and stickiness within your hard-earned customer base.
Our content management solution ProControl will give you the ability to create new challenges, promotions and social media content as well as providing data driven insights into your campaigns.
TARGET
Target your customers to undertake desired
behaviours as part of their journey from
purchase to disembarkation
REWARD
Use our promotions engine to create your own offers and reward customers via Proelium retail partners
SHARE
Design your own social media messaging and apply to each customer target so they can see their success and encourage others to participate
TARGET
Incentivise your passengers to behave the way you want by
setting targets in the form of "badges".
Our content management system, ProControl enables you to
choose the specific behaviours you wish your customers to
demonstrate, along with a timeframe within which
to complete the task.
This flexible approach to setting targets gives you a huge
variety of customer engagement opportunities which not only
creates retention but improves the customer experience.
We have already introduced Purchasing, Discounting,
Social Media Sharing and Achieving with further behaviours to follow.
PURCHASING
Specify a set number of qualifying purchases or a specific value or a set number of tickets within a pre-defined duration.
DISCOUNTING
Target your customers to save a specific amount of money or use a set number of promo codes within a pre-defined duration.
SOCIAL MEDIA SHARING
Encourage users to share to social media a set number of times and / or to a specific platform within a pre-defined duration.
ACHIEVING
By achieving targets, you can further reward your customers once they’ve received a set number of badges or a series of specific badges within a pre-defined duration.
REWARD
When your customers have completed the desired task they
will be rewarded virtually within your existing customer
facing application by way of a badge logged against their
account but optionally by way of a promotional code against
future purchases. Proelium Intelligence has allied with
external partners to bring discounts and giveaways from third
party retailers into your solution which can also be used to
reward your customers.
ProEnhance includes the ability to create and manage
promotions which can then be applied within your existing
point of sale system. However, should you already have this
functionality you may continue to use your own.
SHARE
Customers can be actively encouraged to share their achievements and you will have full control of the content you create to accompany the completion of a badge. Our content management solution, ProControl, gives you the opportunity to designate text and imagery to accompany the successful completion of a badge.
Each time anything is shared via Social Media, ProEnhance will log it and allow this to be reported on via the reporting suite in ProControl.
ENGAGE AND RETAIN YOUR CUSTOMERS WHILE CREATING NEW AND UNIQUE DATA
Our ProEnhance product provides a suite of digital features that work with your existing customer facing technology to improve your customer's experience and create extra value from your existing technology investments.
You are in the enviable position to have a captive audience; your customer is already safely ensconced within your brand.
Like all of us, whilst on a journey, those customers will undoubtedly keep themselves entertained using their mobile phone. We can help you take advantage of this unique position by setting challenges and using incentives to encourage customers to use your services more and to provide information about themselves and their journey.
Reward that loyalty and openness through digital awards, discounts and third party promotions.
API BASED
Integrating with your existing technology to provide loyalty
and reward solutions to your customers.
FULLY CONTENT MANAGED
Enabling you to control the content with secure login
and role-based administration.
REPORTING
Access a full suite of reporting for all features, including
promotion code usage, social media shares and badge progress.
